Contact & Payment Information

Customer Service Hours
For Sales & Product Inquires:
Monday-Friday, 9AM-8PM Eastern

For Status of an Existing Order and Refund Requests:
Monday-Friday, 9AM-6PM ET

Location
1806 N. Flamingo Road, Suite 450, Pembroke Pines, FL 33028

Telephone
Toll Free Customer Service
1-800-380-5056

Corporate Office
1-954-416-5000

Fax
1-954-620-0084

E-Mail Contact
Contact Us

Messages
In the event our staff is busy, please leave a messsage or email.
We try to return messages within 4 hours until the close of business.
After hours messages are returned the next business day.

We Accept All Major US Credit Cards & PayPal
Credit card & PayPal orders are usually processed on the same day.
In some cases, processing may be delayed until product availability is confirmed.

Checks
Please write your order number on your check, payable to "ivgStores, LLC"
Send to the address above along with a printed copy of your order.
Orders are processed when checks have cleared.
U.S. checks clear within 5 business days.

Wires
We accept US and foreign wires. Please contact us for wiring instructions.
U.S. wires usually clear within 24 hours.